Script:
"Owner Name, this is Tim Owens. I work specifically with staffing franchise owners on one issue: administrative placements that look fine at first - and then quietly get canceled weeks later.
I am not calling to sell you training. I just wanted to ask one quick question to see if this problem even exists in your world.
Do administrative placements ever start smoothly, and then later the client decides, 'This is not what we expected'?"
If he says anything other than a hard no, you proceed.
This is the exact moment most people lose control. Here is how you keep it.
Owner Name:
"We already have training platforms and I do not really see a gap."
You (calm, grounded, no defensiveness):
"That makes sense - most franchises do. What I have seen is the loss does not happen because people were not trained. It happens because recall fails at the exact moment the client is watching.
When that happens, the client does not think 'they forgot Excel.' They think 'this agency sent us the wrong person.'
That is the moment I built this for."
(Then stop. Let the silence work.)
If he pushes again:
"I am not asking you to replace anything you are doing. I am just asking for five minutes to show you what happens after training stops helping."
No arguing. No defending. No features.