Filename: Topeka_Kansas_Owner Name_Fri_Jan23_2026_initial_call.MP3
Receptionist: Thank you for calling Expert. This is Rachel. How may I help you?
Timothy Owens: Yeah, could I speak to Owner Name, please?
Receptionist: Yeah, may I ask who is calling?
Timothy Owens: Yes, Timothy Owens.
Receptionist: Timothy Owens, give me just one moment.
00:00:14 - Timothy Owens: Thank you.
00:00:43 - Owner Name: Hi, this is Barry.
00:00:44 - Timothy Owens: Owner Name, hello.
00:00:46 - Timothy Owens: My name is Timothy Owens, and I own a business. For the past 14 years, I have worked with Hilton Worldwide, helping administrative professionals, secretaries, and executive assistants work better, faster, and more efficiently. I have created a program that I believe can help you make more money when placing administrative professionals in office environments. Do you place many people in office environments, or are you more light industry?
00:01:19 - Owner Name: We do a fair amount of both. Not a huge number, but that is a good portion of it.
00:01:25 - Timothy Owens: Can I ask you a question? I am just curious. Do you have territories? For example, if you meet someone who wants to place 20 administrative professionals but they are in a different state, are you allowed to service them, or does that get turned over to someone else?
00:01:55 - Owner Name: We are a franchise organization. Territories are defined and business is captured within that territory.
00:02:12 - Timothy Owens: Okay, that makes sense.
00:02:23 - Timothy Owens: Like I said, I have worked with Hilton for 14 years. Do you have a moment so I can explain what this program does?
00:02:23 - Owner Name: A little bit, sure.
00:02:24 - Timothy Owens: This is what happens. An administrative professional is placed and everything seems to go great. Then suddenly, you get a call and the contract is canceled. The client says, "This is not working out. This is not what we expected." You are shocked because you did not see it coming.
The person was trained, had a great resume, and interviewed well. But when the client asked them to do something in Word or Excel, they could not recall the exact steps. None of us can.
What I created allows them to search a task, watch a 60 to 90 second video, and immediately know exactly how to do what the client is asking. Does that make sense?
00:03:33 - Owner Name: Sure.
00:03:37 - Timothy Owens: Is this something you would like to take a look at in a free demonstration?
00:03:41 - Owner Name: I am not sure it is something we would be all that interested in. We have our own training platforms and I do not feel like we have a gap right now.
00:04:02 - Timothy Owens: I understand. This is not training. Even after 20 years, I cannot recall everything in Word and Excel. The benefit is that your people always appear confident and capable in front of clients, which allows you to charge more and grow market share.
00:04:59 - Owner Name: Sure. We can set something up for next week.
00:05:10 - Timothy Owens: What does your schedule look like?
00:05:20 - Owner Name: Tuesday morning is open. Anytime from 10 to noon Central.
00:05:37 - Timothy Owens: Great. Let us do Tuesday the 27th at 10:00 AM your time.
00:05:56 - Timothy Owens: In the meantime, you can visit recallproblem.com. It explains everything and includes letters of recommendation from Hilton.
00:06:42 - Owner Name: Sounds good to me.
00:06:48 - Timothy Owens: My number is 424-366-4754 in case you need to cancel.
00:07:04 - Owner Name: We will talk on Tuesday.
00:07:13 - Timothy Owens: Thank you, Owner Name. I appreciate your time.